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We aim to deliver the best buying experience on the Internet - FAQ |
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1. In case of ordering difficulties:
Please, email orders@regnow.com with a brief description of the situation or phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line). If you have an order number then please include it in correspondence.
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2. In case of difficulties using download link:
Please, email orders@regnow.com the order number and a brief description of the situation or phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line).
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3. In case you have not received the product that you ordered:
Please, email orders@regnow.com the order number and note that the product was not received or phone 1-877-353-7297 (toll free in the US and parts of Canada) or 1-952-646-5331 (international toll line).
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4. For technical assistance:
Please, email the software vendor using the vendor's support email address. Include order number and a description of the problem.
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5. Request a refund:
Please, email the software vendor using their support email address. Include order number and the reason why you are requesting a refund.
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6. Site-related problems (broken links, coupons, etc.)
Please, contact VideoConverterPlus.com support team
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